We considor customers our family and the only source of success. Customer’s Satisfaction is our Prime priority. Keeping customer’s trust in mind, We devised our refund/replace policies very convenient and easy. Here are major point of our policy.
Although there is only check warranty in physical stores, DigitalShop.com.pk provides 03 days Replacement guarantee on electronic items for our valued customers.
If the product is not working properly, We recommend you to please call us on our official no 0324-4767294 and register your complaint. Our Technical team will enquire about complaint, brief/guide about complete operational procedure. Most probably, it will start working because we send all products after testing.
In Case, You think the product is Faulty, Please Share its video mentioning Fault with us to our Whatsapp 0324-4767294, our technical team will evaluate it. Some times its lack of operational guideline for which our Technical expert team will guide you & if there is a fault, We will replace it.
Please do Make video while unboxing parcel,We will accommodate any damage/broken product complaint,If customer has Unboxing Video.